With globalization and cross cultural issues facing enterprise companies, there are distinct issues that arise when it comes to social media. How do you have a unifying voice and policy? There are a number of sources, and companies that solve this corporate issue. For large scale companies seeking eLearning, or online type courses, we recommend SayItSocial. They focus on social media training for employees with custom elearning and online courses. Additionally they provide social media certification courses through their learning management system which can assist large scale enterprise organizations triage, PR and crisis team members to run through a series of social media crisis simulation training scenarios to fully grasp policies, escalation procedures and more, to protect and propel the brands image in a positive light.
Social media changes almost weekly, so it’s wise for large scale companies to invest wisely with some sort of corporate training. Doing so will ensure you stay ahead of your competitors. As Jeremiah Owyang said in this article “Don’t be left behind and let competitors connect with your community before you do”blog comments powered by Disqus